Retail media networks and commerce media are redefining the data and measurement landscape, creating new opportunities—and complexity—for marketers and researchers alike. At Commerce & Shopper Intelligence 2026, brands, retailers, and researchers revealed how they’re adapting methodologies and frameworks to better understand increasingly fluid, data-rich shopping journeys.
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This ARF Cognition Council guide brings together the latest research in neuroscience and psychology to explain how consumers process and respond to advertising. It outlines a unified framework connecting attention, emotion, memory and persuasion—showing how these cognitive processes interact to drive real-world outcomes, like brand choice and sales. Moving beyond traditional metrics, the guide highlights emerging approaches to measuring attention and emotional engagement and explores how these signals can be linked to business results. It provides a practical foundation for understanding not just whether ads are seen, but how they are experienced, remembered and ultimately acted upon.
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Can facial expressions reliably reveal emotional responses to advertising across cultures? A new study published in the Journal of Advertising Research suggests the answer is yes. Drawing on a massive global database of more than 70,000 advertising studies and nearly 3.8 million frames of viewer facial responses, the authors found remarkably consistent facial expression patterns across 12 world regions. The study provides evidence that certain expressions linked to happiness, disgust, surprise and awe appear universally in response to advertising and entertainment content—supporting the use of automated facial coding as a valuable tool in global advertising research and creative testing.
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As generative AI becomes a key part of how consumers discover and evaluate products, a new question emerges for marketers: how can they ensure their brands show up in AI-driven recommendations? This ARF and MSI experiment, the second phase of the seventh study in the Psychology of Gen AI series, reveals that even small changes in prompt wording can significantly influence which brands appear—helping non-market dominant brands carve out visibility by aligning with specific product attributes rather than competing broadly for “best” status.
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Live sports remains one of the most powerful marketing platforms in today’s fragmented media environment—combining scale, attention, emotion and cultural relevance. This CMO Brief and Knowledge at Hand report explores how different sports deliver distinct value for brands and why the most effective strategies go beyond media buys to create connected, cross-platform fan experiences that drive engagement and business results.
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As AI assistants become fully embedded within e-commerce platforms, the question becomes: how are consumers actually using them? This MSI working paper analyzes the behavior of over 31 million users on a major travel platform to uncover who adopts shopping AI, when it is used in the purchase journey, and what consumers rely on it for. The findings reveal that AI assistants complement—not replace—traditional search, helping consumers navigate complex, exploratory decisions and reshaping how discovery happens online.
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