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Upcoming Forums

Details of the next meeting will be posted shortly. If you have any questions or would like to get involved with this Forum, please contact Zena Pagán at forums@thearf.org.

Research Quality Forum

Turning New Answers into New Solutions
June 20, 2013

Registration
To attend in-person or via webcast, register via My ARF »
If you have any questions, please contact Zena Pagán at forums@thearf.org.


Agenda
12:30–12:40PM ET

Welcome, Introductions and ARF Updates
William Cook – EVP, Research and Standards, ARF
Zena M Pagán – Forums and Ogilvy Awards Manager, ARF

12:40–12:45PM ET
Agenda Overview
Gian Fulgoni – Executive Chairman & co-Founder, comScore

12:45–1:00PM ET
Behaving Badly: Implications of Respondent Behavior on Data Quality across Sample Sources and Providers

  • How sub-optimal respondent behaviors compare across providers and sample sources.

  • Searching for an optimal combination of indicators to help improve data quality (speeding, straightlining, trap failures, response patterns, and primacy effects).

Randall K. Thomas – VP, Online Research Methods, GfK

1:00–1:15PM ET
Will the Real Data Set Please Stand Up?
Understanding the results of various machine and ID validation techniques
Melanie Courtright – VP, Research Services, Research Now

1:15–1:30PM ET
Truth or Consequences: The Use of Benchmarks
Critical to our analysis of the FOQ 2 is having a way to keep score – benchmarks. Team 1’s preliminary report will bring to light how well FOQ 2 measures mesh with the benchmarks.
Steve Gittelman – President, Sample Source Auditors, a division of Mktg, Inc.

1:30–1:45PM ET
Some of these Things are Just like Others
Certain online sample sources produce results that are similar to other online sample sources while being meaningfully different than other sources. This talk sets out some of the characteristics of sample sources that produce similar results.  
John Bremer – Chief Research Officer, Toluna

1:45–2:00PM ET
What Respondents Wish Surveyors Understood
Suppose respondents were given more control of the research process, what would they change?
Robert Walker – Principal, Surveys & Forecasts

2:00–2:25PM ET
Panel Discussion
John Bremer – Chief Research Officer, Toluna
Melanie Courtright – VP, Research Services, Research Now
Steve Gittelman – President, Sample Source Auditors, a division of Mktg, Inc.
Randall K. Thomas – VP, Online Research Methods, GfK
Robert Walker – Principal, Surveys & Forecasts

2:25–2:30PM ET
Next Steps and Adjournment
William Cook – EVP, Research and Standards, ARF




Shopper Insights Forum

Winning the In-Store Purchase Decision Game: Five Critical Measures to Uncover Shopper Marketing
June 25, 2013
Registration

To attend in person or via webcast, register via My ARF »
If you have any questions, please contact Zena Pagán at forums@thearf.org.
 
Lily Lev-Glick will take us through 5 distinct measures of category performance that emerged from POPAI’s 2012 Shopper Engagement Study.  Using actual metrics drawn from high volume categories bought by over 2,400 shoppers, Lily will reveal what these measures mean and how brands and retailers can activate these insights into effective retail strategy.
 
For more than two decades, Lily Lev-Glick has researched, explored and analyzed shopper behavior, purchase motivations and how retail environments impact decision-making. POPAI’s 1995 Consumer Buying Habits Study was conducted under Lily’s direction while she served as Director of Research for the organization. Most recently she was engaged by POPAI to oversee the 2012 Shopper Engagement Study. The convergence of her industry experience has led to her recognition as one of the most skilled strategists in the field of shopper insights.
 
After Lily’s talk, please join us for a lively discussion about the presentation and also to share any areas of interest you may have for future Shopper Insights forums.
 
Featured Speaker
Lily Lev-Glick – Founder, Chief Insights Officer, Shopper Sense
 
Agenda
2:30–2:40PM (10 minutes)
 
Welcome and ARF Updates
Don Gloeckler – Chief Research Officer, ARF
Zena M Pagán – Forums and Ogilvy Awards Program Manager, ARF
 
2:40–2:50PM (10 minutes)
Introductions and Agenda Overview
Stacey Symonds – Director, Consumer Insights, Orbitz Worldwide
 
2:50–3:35PM (45 minutes)
Winning the In-Store Purchase Decision Game: Five Critical Measures to Uncover Shopper Marketing Opportunities
Lily Lev-Glick – Founder, Chief Insights Officer, Shopper Sense
 
3:35–3:45PM (20 minutes)
Q&A
 
3:45–3:55PM (10 minutes)
Next Steps
 
3:55–4:00PM (5 minutes)
Closing Remarks and Adjournment
Asher Hunter – Vice President, GfK
Milen Mahadevan – SVP, Head of Client Solutions, dunnhumbyUSA
Adam Murphy - Global Manager, Shopper Insights, Anheuser-Busch InBev
Stacey Symonds – Director, Consumer Insights, Orbitz Worldwide
 
4:00–5:00PM
Wine and Cheese Reception



Forum Leaders

Meet our Forum Leaders

Testimonial

"The ARF has helped keep us continuously up-to-date on a range of research topics, including social media, digital and traditional advertising channels, data quality and new methods. Our partners at the ARF have also helped us tap into the organization's considerable library of published content to answer business questions in real-time. Participation in ARF Forums has enhanced our professional networks and provided opportunities for learning and growth."
Mike Hegener – Asst. Director, Brand Research, GM

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